[vc_row][vc_column][vc_column_text][vc_column_text].If you belong to the Human Resources area, you will know that you are currently facing several challenges.

According to Prudential 's Financial's Pulse of the American Worker survey, 26% of workers were planning to change jobs after the pandemic, 80% of them because they were concerned about career growth.

Nowadays, when it comes to hiring personnel, it is not only necessary to take into account what salary they will be offered, most of them are even more concerned about the benefits provided by the company (days off, work-life balance, career plans, among others). This generates that recruiters must rethink the ways of hiring.

In addition, as has been hotly debated on social media recently, applicants expect feedback from the company they interviewed with.

All this, added to a phenomenon of high turnover in companies (especially in software companies) demands too much time from Human Resources personnel. Those who take care of something essential in a company: talent. The problem is that they often do not have the tools, resources and budget to do their job and maximize their results.

Let's see an example...

Let's suppose that the human resources team manages to hire the ideal person after a tough competition with other companies. The initial hiring is just the beginning, then the new employee makes several requests to the human resources department:

• Training on tools
• Expense claims for reimbursement of expenses
• Initial set-up request
• Signing of contracts
• License registration

All this is done through e-mails that take a long time to be answered. When the new employee claims the requests, it takes extra time to find the status of each one.

This affects large companies as well as small and medium-sized companies. In the latter group, many times they do not have a Human Resources department, and they begin to delegate this task to hierarchical positions in each area.

How to improve it?

A few years ago, low-code platforms such as Flokzu emerged, allowing the digitization of automated processes and workflows without programming (coding), and without computer knowledge or complex configurations. The area will no longer depend on IT to be able to improve the management of the Human Resources department and meet the objective of attracting and retaining the best talent.

Streamline decision making and processes, so that HR staff can focus on higher-value tasks, creates a competitive advantage for the business. To enhance your employer brand, there are several processes described in this article with concrete examples.

Key processes of the Human Resources area:

• Request for new position

This process can be very simple or complex depending on the organization/position. In the most common cases: candidates start the workflow by completing their data in a form (it can be on your website, send it by mail, LinkedIn, among others). This stores the data in Flokzu as a new process instance and centralizes all applications. Then, it automatically triggers the necessary instances for interviews (with fields to be filled in by recruiters). Interviewers can also attach evaluations or tests, comment sheets or any file they wish. They can even exchange comments. Feedback to the candidate is automated at each stage (to reduce anxiety).

• Vacation request

The vacation request process is one of the most used in HR departments. Automating it helps to plan absences and notify the areas involved, delegate tasks, among others. In addition, employees can use Flokzu (a tool with a user-friendly interface) to request, follow up and know the status of their request.

• Performance evaluation

Organizations have realized that evaluating performance is key to improvement and recognition. That is why it is becoming more common, but no less complicated. It involves a large number of chained tasks and coordinated actions between different people. Without automating this process, it takes a lot of time and effort. By formalizing it in a flow tool, it is simple to carry out. People only have to worry about evaluating the person, the rest is left to the solution.

• Among others.

Tangible benefits

• Increases employee satisfaction: the solution prevents them from asking several times for each request. They will be automatically notified of the status of their request as it progresses.
• Increases HR independence and productivity: avoids wasting paperwork/mails, and answering each employee's queries about their requests.
• Improve processes: it is possible to obtain KPI's, for example the time spent at each stage, in order to improve management decisions.
• Improved auditing and traceability. Flokzu provides full traceability of who did what and when.

If you want to learn more about how process automation can empower the Human Resources area...

On August 25th from 10 to 12hs we will give a Face-to-Face Workshop at Working&Co Palermo, together with Flokzu. We will show a real case and automate processes together.

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