Zoho SalesIQ

Receive inquiries from your website! The best live chat and visitor tracking tool; it will allow you to chat in real time and monitor potential customers who are inside your site.

CUSTOMER SERVICE

Use a live chat on your website to interact with your visitors

Zoho SalesIQ offers the best interaction functionalities so that the different areas of your business can communicate with each user and establish solid relationships.

Analyze the behavior of your visitors on the website

Obtain valuable information about their actions on the web: how long they spent, what pages they visited and what their main interests are.

Start conversations via live chat

Interact in real time and take advantage of this unique opportunity to provide attention to users while they browse the web.

Monitor your agents' service quality

Get to know how your team performs and the attention it provides through the feedback and the score assigned by users.

Analyze the behavior of your visitors on the website

Obtain valuable information about their actions on the web: how long they spent, what pages they visited and what their main interests are.

Start conversations via live chat

Interact in real time and take advantage of this unique opportunity to provide attention to users while they browse the web.

Monitor your agents' service quality

Get to know how your team performs and the attention it provides through the feedback and the score assigned by users.

You can integrate Zoho SalesIQ with WhatsApp Business!

If you receive a large flow of queries via WhatsApp, you will be able to answer each of them from a single platform. Improve your response times by answering quickly and considerably increase your productivity. In addition, you can speed up your communication by creating a custom chatbot, so get ready to boost it with OpenAI and take it to your WhatsApp conversations!

Atención al cliente con Inteligencia artificial

Brindá atención inmediata a través de un chatbot potenciado con OpenAi enriquecido con una base de conocimientos sobre tu negocio. ¡Que tus agentes se enfoquen en lo importante!

Bot without code

Create a flow by typing the Bot's responses and actions through an intuitive user interface.

Answers Bot

Answer frequent customer queries through your resource library using artificial intelligence-powered technology (Zia and OpenAI's ChatGPT).

Customized bots

Work with a programming interface, through Webhooks, to control your bots, connecting them with their internal service and with your databases.

FUNCTIONALITIES

Transform online consultations into lasting relationships!

From chat to successful relationships: Zoho SalesIQ is the key to addressing real-time inquiries.

Grow your CRM with information obtained from SalesIQ chat.

Refer queries between departments.

Provide an easy-to-use platform for your team.

Open and close tickets in simple steps.

Chat with potential customers from your cell phone.

Answer your customers' queries through a bot.

Grow your CRM with information obtained from SalesIQ chat.

Refer queries between departments.

Provide an easy-to-use platform for your team.

Open and close tickets in simple steps.

Chat with potential customers from your cell phone.

Answer your customers' queries through a bot.

INTEGRATIONS

You can integrate Zoho SalesIQ with the most recognized applications in the market.

Connect from any channel! This tool integrates seamlessly with management platforms and also with those where your potential customers are present.

Why choose Zoho SalesIQ?

Its multichannel capability enhances the experience of potential customers.

Facilitates fast and efficient service.

Allows you to customize the messages and the appearance of the chat.

Centralize all the queries from your website visitors and refer them to different sectors.

It helps to track and analyze the actions of users entering your website.

Identify areas for improvement and measure the success of implemented strategies through detailed reports and metrics.

Its multichannel capability enhances the experience of potential customers.

Facilitates fast and efficient service.

Allows you to customize the messages and the appearance of the chat.

Centralize all the queries from your website visitors and refer them to different sectors.

It helps to track and analyze the actions of users entering your website.

Identify areas for improvement and measure the success of implemented strategies through detailed reports and metrics.