Zoho SalesIQ
Receive inquiries from your website! The best live chat and visitor tracking tool; it will allow you to chat in real time and monitor potential customers who are inside your site.
CUSTOMER SERVICE
Use a live chat on your website to interact with your visitors
Zoho SalesIQ offers the best interaction functionalities so that the different areas of your business can communicate with each user and establish solid relationships.
Analyze the behavior of your visitors on the website
Obtain valuable information about their actions on the web: how long they spent, what pages they visited and what their main interests are.
Start conversations via live chat
Interact in real time and take advantage of this unique opportunity to provide attention to users while they browse the web.
Monitor your agents' service quality
Get to know how your team performs and the attention it provides through the feedback and the score assigned by users.
Analyze the behavior of your visitors on the website
Obtain valuable information about their actions on the web: how long they spent, what pages they visited and what their main interests are.
Start conversations via live chat
Interact in real time and take advantage of this unique opportunity to provide attention to users while they browse the web.
Monitor your agents' service quality
Get to know how your team performs and the attention it provides through the feedback and the score assigned by users.
You can integrate Zoho SalesIQ with WhatsApp Business!
If you receive a large flow of queries via WhatsApp, you will be able to answer each of them from a single platform. Improve your response times by answering quickly and considerably increase your productivity. In addition, you can speed up your communication by creating a custom chatbot, so get ready to boost it with OpenAI and take it to your WhatsApp conversations!
Make the chatbot your best ally
Provide immediate attention through personalized responses. Time is the most valuable thing for your agents.
Bot without code
Create a flow by typing the Bot's responses and actions through an intuitive user interface.
Answers Bot
Answer frequent customer queries through your resource library using artificial intelligence-powered technology (Zia and OpenAI's ChatGPT).
Customized bots
Work with a programming interface, through Webhooks, to control your bots, connecting them with their internal service and with your databases.
FUNCTIONALITIES
Transform online consultations into lasting relationships!
From chat to successful relationships: Zoho SalesIQ is the key to addressing real-time inquiries.
Grow your CRM with information obtained from SalesIQ chat.
Refer queries between departments.
Provide an easy-to-use platform for your team.
Open and close tickets in simple steps.
Chat with potential customers from your cell phone.
Answer your customers' queries through a bot.
Grow your CRM with information obtained from SalesIQ chat.
Refer queries between departments.
Provide an easy-to-use platform for your team.
Open and close tickets in simple steps.
Chat with potential customers from your cell phone.
Answer your customers' queries through a bot.
INTEGRATIONS
You can integrate Zoho SalesIQ with the most recognized applications in the market.
Connect from any channel! This tool integrates seamlessly with management platforms and also with those where your potential customers are present.
