Centralize your communication channels with Sibila, our new partner!

We are pleased to announce that as of February 2024 Sibila will be part of our product partners! A round of applause please 🙂

What is this great tool all about? 

Sibila unifies conversations with your customers on a single multichannel platform. You will be able toreceive and reply to WhatsApp, Instagram, Facebook and SMS messages from a single place.

Thanks to its integration with Zoho CRM, you can manage your interactions with leads and customers from a single platform from WhatsApp, Instagram and Facebook.

Discover the multiple benefits of using Sibila in your business

• Multichannel: Sibila seamlessly integrates a variety of messaging apps, including WhatsApp, Instagram, Facebook, Gmail and other relevant platforms, providing users with centralized access.

• Multiagent: Guarantee quality and speed of service with the ability to assign multiple agents to different communication channels, ensuring diligent and timely attention at all times.

• Lead generation: Every interaction is transformed into a potential business opportunity, thanks to Sibila's ability to identify and cultivate valuable business relationships from everyday conversations.

• Sales growth: Sibila broadens business horizons by integrating a variety of messaging, telephony and other communication applications, opening new avenues for business expansion and development.

• Intuitive interface: User experience is a top priority, reflected in a simple, easy-to-navigate interface that promotes efficiency and convenience in every interaction.

• Strong security: All messages are protected by advanced encryption and adhere to rigorous security standards, giving users complete peace of mind regarding the confidentiality and integrity of information.

• Advanced technology: Sibila employs cutting-edge technologies, such as machine learning and artificial intelligence, to optimize business communication, making every interaction more intelligent, accurate and effective.

• Adaptability: The platform ensures a consistent and seamless experience across all devices, allowing users to access and manage their communications conveniently and efficiently.

• Statistical analysis: Obtain detailed reports in real time to monitor and control the flow of messages and communication channels, facilitating informed and strategic decision making.

• Multimedia support: Sibila facilitates the exchange of a wide variety of content, including voice messages, PDF files, Word documents, Excel spreadsheets, PowerPoint presentations and more, enriching the communication experience.

• Notifications and autoresponders: Stay informed and connected at all times through instant notifications and configurable autoresponders, ensuring smooth and continuous communication.

• Conversion attribution: Analyze the impact of each touchpoint in the conversion process, enabling accurate evaluation of the performance and effectiveness of communication strategies.

• The jewel in the crown, Real-time Marketing: Sibila facilitates the creation and distribution of timely and relevant messages, thus optimizing marketing effectiveness and maximizing impact on the target audience.

In summary, Sibila offers a comprehensive solution for business communication needs, combining advanced functionalities with an intuitive interface and a focus on security and efficiency.

Interested in managing your WhatsApp messages and other channels from Zoho CRM and sending marketing campaigns through this channel? Write to us!