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Is your business model subscription-based?

Nowadays, there are softwares that can make your management work easier. A subscription business model is a current trend for selling products and services.

A clear example that has endured for years is the business of consumer insurance products.

Among the main advantages of using a subscription-based business model are the following:

• Recurring billing generates predictable revenues.
• Reduction of the dropout rate
• Easy to cross-sell
• Trials (usually a free trial is allowed to prove the concept and then the subscription is offered). This generates more trust.

Why manage subscriptions with software?

These allow you to manage your customer's subscription billing lifecycle from one end to the other. Zoho Subscriptions includes features such as: automating recurring billing, managing subscriptions, sending professional invoices, among others.

Zoho usually releases updates to meet users' requirements and simplify their business.

That is why some developed these functions to align Zoho Subscriptions with the other applications of the Zoho Finance suite. Consequently, it generates a shared user experience.

Improvements for the creation of subscriptions.

These features can reduce the amount of time you spend creating new subscriptions:

• Create new customers on the fly: the button + New customer at the bottom of the customer list will allow you to create new customers from a pop-up window. This means that you do not have to leave the subscription creation screen.
  
  

• Contextual customer data : Details of your customers such as their outstanding debits, credit and recent activity can be referenced from a sidebar while creating subscriptions.

• Payment links for ad hoc payments

This is a new feature that will allow you to request and accept one-time payments from customers by sending them payment links, which they can use to make online payments. This helps payments can be for a variety of reasons and do not need to be related to any subscription. Some examples would be: an upfront payment or a convenience fee.

Renewed payments

• Payment receipts PDF files : Successful payments will be accompanied by receipts in PDF format, which you can choose to print, download or send by email.
• Advanced search: customer payments can accumulate over time and become difficult to find. The new search based on criteria such as date range, total amount range, and payment method.

Improvements and new reporting functions.

• Revamped user interface: Most reports will get a sleeker user interface, which is more intuitive and places commonly used customization features in places that are easier to access. Some reports will also get period-to-period comparisons and expected figures as a benchmark.

E-mail integration

Email Insights allows you to track emails that have been sent to customers. This way, you can find out if an email was opened and decide when to initiate follow-up conversations with customers.

Having a software to manage subscriptions facilitates the proper functioning of the business. It avoids forgetfulness and saves time.

At Etixen, we configure the solution tailored to each business and provide technical support to users.

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