Zoho Sales IQ 2.0 - Improved online chat for your customers

Zoho Sales IQ is revamped into a customer engagement platform for B2B and B2C companies. The degree to which the customer is engaged as they move through the lead-to-customer (and beyond) conversion process is important to any business.

Automate processes initiated by people outside the company

Many of the processes that start in a company begin with an external request. Not all customers or external users will have access to the tools used by the company. However, there are ways to automate the external connection to the start of the process and trigger activities.

Do you know why using a CRM is important?

Using a CRM has different advantages that make it a key piece for the sales strategy. But first, what is a CRM? It is the customer relationship management tool and therefore the future of every business.

Canva Design in Zoho Social - New button

The Canva tool is a design platform used by marketing professionals around the world. It allows you to create designs from professional templates and incorporate other graphic elements such as stickers, text, among others.

How to analyze your recruitment funnel

Both recruiters and HR managers need to know their metrics to improve. Many times it happens that a budget is given to the recruiting team and they see the end results, but not the progress. This makes it difficult to improve processes.